Privacy Policy

At Live Better Labs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.

Information We Collect

When you visit our website or place an order, we may collect information including:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by our payment providers)
• Order history
• Website usage information collected through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Communicate about your order or enquiries
• Provide customer support
• Improve our website and services
• Send promotional emails or newsletters (only if you choose to subscribe)
• Comply with applicable legal obligations

Payment Security

We do not store your payment card details on our website. Payments are processed securely through trusted third-party payment providers.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website. You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services, such as payment gateways, shipping providers, analytics platforms, and email marketing services, to help operate our business. These providers only receive the information necessary to perform their services.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates about new products, promotions, or company news. You may unsubscribe at any time using the link provided in our emails.

Data Protection

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or misuse. While we strive to use commercially acceptable security measures, no method of online transmission or electronic storage is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information where permitted by applicable law. To make a request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact page or by using the contact details provided on our website.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.