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FREQUENTLY ASKED QUESTIONS
Find answers to some of the most common questions about ordering, shipping, and our research products. If you need further assistance, our team is here to help.
What are your products intended for?
Our products are supplied exclusively for laboratory and scientific research purposes. They are not intended for human consumption or therapeutic use.
How quickly are orders dispatched?
We aim to process and dispatch orders as quickly as possible. Dispatch times may vary depending on product availability and order volume.
Where do you ship?
We currently serve customers throughout South East Queensland, with shipping options available during checkout. Please contact us if you have questions about your location.
How can I track my order?
Once your order has been dispatched, you’ll receive a confirmation email with tracking information (where applicable), allowing you to monitor your delivery.
What payment methods do you accept?
We accept secure online payment methods available at checkout, making it easy to complete your purchase safely and conveniently.
How can I contact your team?
If you have any questions before or after placing an order, you can reach us through our contact page, email, or WhatsApp. Our team is happy to assist with product and order enquiries.
Send Us A Message
Email Address
livebetter@l-b-labs-brisbaneau.com
Whatsapp Number
+61433063936
Discord
Live Better Lab's Server
Address
South East Queensland